Shipping policy

Free Shipping on All Orders! (US States, except Hawaii & Alaska and Canada)

After your order has been processed it will be delivered via the following method.

 

Shipping - Contiguous USA

We are proud to offer FREE SHIPPING via the United States Postal Service (USPS) on ALL orders to all U.S. destinations except Hawaii.

 

International Orders (Other than USA)

We ship all over the world with “0” shipping charge, which includes insurance for the full amount of the merchandise purchased. SterlingSilverJewelry.tv does not charge/collect Sales Tax, however, international orders are subjected to Customs Duties and Taxes in the respective countries. Your Customs agency will contact you for further details on the duties and taxes to be paid for clearance of the international Package.

Delivery Information

We are committed to provide the best customer service and expedite the order shipping but because all our orders will be shipped out from our India fulfillment center so it may take 5-10 days to get it delivered to you. All orders are fully tractable.

Shipping Methods to USA (all shipping fees are in USD)

USPS

We offer you shipping via USPS FREE for all orders shipped within Contiguous USA States, except Hawaii & Alaska.  Orders usually arrive within five to seven business days.

UPS Ground®

Need your order faster? You have the option to have your order shipped by UPS Ground® for a fee of $95.00. Orders usually arrive within 4-6 business days.

If the shipping and billing address differ or if the monthly payment option is selected, your order may be delayed pending order and/or credit approval.

Exception: Customized / Backorders may require additional processing time due to the nature of stock availability and/or other personalized requirements.

If the shipping/billing addresses are different, your order may be delayed. For your security, high value orders may require a signature to be delivered. If you cannot be available to sign your package, please be sure that an adult who is authorized to sign for your package will be available at the designated shipping address.

You will receive an e-mail notification the day your order has been shipped with confirmation of shipment and a tracking number.

For security reasons, we ship to street addresses only, and not to PO Boxes or similar addresses.
All orders to APOs and MSPs are sent via USPS and can take up to 10 business days.

All orders will be shipped pending credit approval. Our Payment and Verification Department may contact customers for additional information as required. Your credit card will not be charged until the order has been shipped.

If your order cannot be shipped, you will be contacted within two business days and informed of the reason for the delay

Tracking Your Order

You will receive an e-mail notification the day your order has been shipped with confirmation of shipment and a tracking number. This gives you the ability to always track your order until it reaches you or your recipient's doorstep.

Order Cancellation

If you'd like to cancel or change your order for any reason, please contact us, and make sure to include your order number or Call/WhatsApp +91-9829280204 within 2 business days.

We'll do everything we can to accommodate your request. Please bear in mind that our order-fulfillment system is designed to get orders shipped and on their way to our customers quickly and efficiently. As a result, we cannot change or cancel an order once it has already entered the shipping process. If your order cannot be cancelled, and you are unhappy with it, simply return it to TheJewelryCentral.com according to our return policy.

SterlingSilverJewelry.tv reserves the right to cancel any order that appears suspect or fraudulent. All fraudulent transactions will be reported to proper authorities.